Privacy Policy

Last Updated: April 2025

At Apex Thermal Imaging Solutions, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our website or services, you agree to the terms outlined below.

1. Information We Collect

When you visit our site or use our services, we may collect the following information:

Personal Information: Name, phone number, email address, and property details you provide when requesting a quote, booking a service, or contacting us.
Usage Data: Information like IP address, browser type, time spent on the site, and pages visited (collected via cookies and analytics tools).
Payment Information: We may collect payment details when processing service payments; this information is handled securely via our payment provider and never stored on our servers.

2. How We Use Your Information

We use the information we collect to:

Schedule and deliver thermal inspection services.
Communicate with you about appointments, updates, or service reports.
Improve our website and service offerings.
Send occasional emails about new services, offers, or company updates (you can opt-out anytime).

3. Sharing of Information

We respect your privacy. We do not sell, rent, or share your personal information with third parties, except in the following cases:

Service Providers: We may share information with trusted partners who help us operate the website or provide services (e.g., payment processors, report delivery platforms).
Legal Compliance: If required by law, we may disclose information to comply with legal obligations or protect our rights.

4. Data Security

We use appropriate security measures to protect your information from unauthorized access, disclosure, or loss. While no online system is 100% secure, we are committed to keeping your data safe and confidential.

5. Your Choices and Rights

You may request to review, update, or delete your personal information at any time by contacting us.
You may opt-out of promotional emails by clicking the “unsubscribe” link at the bottom of any marketing email.

6. Cookies

Our website uses cookies to improve your experience. You can choose to disable cookies through your browser settings, but this may affect functionality.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, so please review their policies separately.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions or concerns about this policy or your information, please reach out to us:

📧 Email: Austinmellema@gmail.com
📞 Phone:307-429-9643
📍 Location: Based in Wyoming, proudly serving homeowners and businesses across the region.